+32 483 69 09 63 admin@patriciacreativecakes.com Avenue Louise 54 1050 Brussels
Cake Design Brussels

Our return policy

Please read our return policy carefully.

Version 3.1 updated on 31/10/2017

When you purchase tools, ingredients, items and products from our website www.patriciacreativecakes.com, you have a period of 30 calendar days after their reception to return them.

This return policy does not apply when you buy a personalized cake. Another policy applies. You can read it here.

Where to return the items?

If you wish to return something, you must inform us using the form below or by email. The product(s) concerned shall then be returned to the following address within 14 days following the notification of return (always by mutual agreement between the parties).:

Patricia Creative Cakes
Returns Dept (4th Floor)
Avenue Louise 54
1050 Brussels

Conditions of return

Non-food products must be in perfect condition, clean and we recommend that they be returned in their original packaging. However, food products can not be returned if they have been opened. Whether food or not, the returned items will be packed carefully to avoid any deterioration of the products during the return. Patricia Creative Cakes will NOT be responsible for all return costs. The risk, the quality and the follow-up of this return are done under the responsibility of the client.

Patricia Creative Cakes reserves the right to refuse a return if it does not meet the conditions set out above, in particular if it is found that the food packaging has obviously been opened or damaged by the client.

When will I get my money back?

After acceptance of the return notified by email to the client, Patricia Creative Cakes will proceed within fifteen days the refund for the returned products.

Additional information

The products sold as discounted or sold with short expiration date will not be taken back nor exchanged.

Problems with your online purchase? Try to make an online dispute settlement.


If you wish to return an purchased item, please contact us using the form below.

We may update or change this return policy at any time. We will tell you about any changes by posting an updated version on our website.


We are proud towork with them

Did you know?I designed the cake for the 5th anniversary
of Hard Rock Cafe Brussels

My event was a success and the cake was the star of the party! It was beautiful and delicious and all I expected. My guests also loved the cake and thought it was a true work of art and very tasty! Thanks again for the wonderful job you did on making my vision come to reality and for the great service. I will be sure to keep Patricia Creative Cakes in mind for any future special events. All the best,

Cynthia James

Best. Cake. Ever!!!! Patricia created my vision better than I even envisioned it! Unbelievable! Excellent customer service. Efficient. Professional. Patient. I can't say enough good things. Thank you Thank you Thank you Patricia!!!

Andrew Lewis

Great look and great taste! Is not easy to have both in one cake! You did it, everyone loved it! Thank you Patricia! Can't wait till the next cake we order from you, which will be very soon!

Fred Diaz

Thank you so much!! This was such a hit at my sister's shower! Everything was amazing and delicious! You all were a pleasure to work with and we will be back soon! Thanks again!

Barbara Patterson

My daughter's birthday on Sunday was a great success! Both adults and kids had a blast! The cake was delicious and EVERYONE commented on how beautiful it was! Thank you for once again making my little girl's dreams come true! She was super excited about the cake... I wouldn't dream of anyone else making her cakes. Thank you,

William Richardson

I wanted to thank you so very much for helping to make our baby shower so perfectly sweet! Everyone was just amazed with how perfect everything looked and of course it was all equally delicious. I loved the bunny topper so much that I'm trying to figure out if I can preserve it somehow. Just completely precious. Thank you again from the bottom of my heart. It was so much fun to show up and see your stunning works of art. They were such a hit. Much love,

Kathy Foster

Our cake was absolutely gorgeous and definitely one of the highlights of our wedding day! Delicious too! Any advice on how to preserve the sugar flowers? Thank you for helping make our day extra special! Once I have photos from our professional photographer I'll send them your way. Sincerely,

Willie Bailey

This cake melted my heart from the very first moment I laid eyes on it! It was hard to hold the tears back because it truly was everything I could have hoped for to make my daughter Reagan's first birthday special 💕💕 We can never thank you enough for helping to make her big day truly memorable!

Bruce Robinson

Thanks for creating this beautiful cake for my daughters birthday! It's gorgeous! Everyone says it was the best cake they ever had! Thanks so much for the detailed cookies. Patricia, you are so sweet and professional. You will see me again. All the best xoxo

Sean Collins

Hello Patricia! Words cannot tell you have absolutely stunning the cake was! It was breathtakingly beautiful and absolutely perfect in the room! It was unbelievable! I hated to cut it to serve it! But all took lots of photos and duly ooohed and ahhhhed a lot! It was just magnificent! Thank you, so much, for your great idea and the most beautiful cake ever!

Chris Walker